Refund & Returns Policy

At BrumGyalieGyalDem, we hope you love your products as much as we do. But if something’s not quite right, we’ve got you covered.

 

Returns

Due to the nature of our products and for hygiene reasons, we do not accept returns or exchanges unless the item is damaged or faulty upon arrival.

 

Damaged or Faulty Items

If your item arrives damaged or faulty, please email us at [your email] within 7 days of receiving your order. Be sure to include:

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• Your order number

• A description of the issue

• Clear photos of the damaged item and packaging

 

We’ll do our best to sort it out quickly—whether that’s sending a replacement or issuing a refund.

 

Refunds (if applicable)

Once your refund is approved, it will be processed back to your original payment method within 5–10 business days, depending on your bank or card provider.

 

Need help?

We’re always here for the GyalDem. Drop us an email at Info@BrumGyalieGyalDem.Com if you have any questions.