At BrumGyalieGyalDem (BGGD), we take pride in delivering high-quality self-care products and ensuring our customers are happy with their purchase. Please read our refund policy carefully:
 

1. Returns and Refunds

• If you are not satisfied with your purchase, you may request a refund or exchange within 14 days of receiving your order.

• Items must be returned in their original condition and packaging. Used or opened products may not be eligible for a full refund.

2. How to Request a Refund

• Contact our customer service team at [insert your email] with your order number and reason for the refund.

• Once your request is approved, we will provide instructions on how to return your item.

3. Refund Processing

• Refunds are processed within 5–10 business days after we receive your returned item.

• Refunds will be issued to the original payment method used at the time of purchase.

4. Damaged or Faulty Items

• If your item arrives damaged or faulty, please contact us immediately.

• We may request photos as evidence to process a full refund or replacement at no extra cost.

5. Shipping Costs

• Original shipping costs are non-refundable unless the item was damaged or incorrect.

• Customers are responsible for return shipping costs unless otherwise agreed.

6. Contact Us

• For questions or concerns about your order or this policy, reach out to us at info@brumgyaliegyaldem.com.