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Terms & Conditions

Last updated: 24/01/2026

Welcome to the BrumGyalieGyalDem website ("we", "us", "our"). By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our site or purchasing any products.

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1. About Us

BrumGyalieGyalDem is a beauty and wellbeing brand based in Birmingham, United Kingdom. These Terms & Conditions govern your use of our website and any purchases made through it.

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2. Use of the Website

By using this website, you agree that:

  • You will use the site for lawful purposes only

  • You will not misuse, disrupt, or attempt to gain unauthorised access to the website

  • You will not reproduce, copy, or exploit any part of the website without written permission

We reserve the right to restrict or terminate access to the website if these terms are breached.

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3. Products & Information

We aim to ensure that all product descriptions, images, and pricing are accurate and up to date. However:

  • Product colours and appearance may vary slightly due to screen display settings

  • Product availability is subject to change without notice

  • We reserve the right to update or discontinue products at any time

All products are intended for external use only. Please read ingredient lists carefully before use.

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4. Orders & Payments

When placing an order through our website:

  • You confirm that all information provided is accurate and complete

  • All prices are listed in GBP (£) and include applicable taxes unless stated otherwise

  • Payment must be received in full before an order is processed

We reserve the right to refuse or cancel an order for any reason, including suspected fraud or error.

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5. Shipping & Delivery

Shipping details, costs, and estimated delivery times are outlined on our website. While we aim to meet estimated delivery times, delays may occasionally occur due to factors beyond our control.

BrumGyalieGyalDem is not responsible for delays caused by courier services once orders have been dispatched.

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6. Returns & Refunds

Due to the nature of our products, returns are subject to hygiene and safety considerations.

  • Items must be unused, unopened, and in their original packaging

  • Refunds or exchanges are handled in line with our Returns Policy

Please refer to our Returns Policy page for full details.

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7. Intellectual Property

All content on this website — including text, images, logos, branding, and design — is the property of BrumGyalieGyalDem and may not be used, reproduced, or distributed without prior written consent.

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8. Liability Disclaimer

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential loss arising from use of our website or products

  • Our products are used at your own discretion and responsibility

Nothing in these Terms limits liability for death or personal injury caused by negligence, or for fraud.

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9. External Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any external sites.

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10. Privacy

Your personal data is handled in accordance with our Privacy Policy. By using this website, you consent to such processing and warrant that all data provided is accurate.

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11. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.

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12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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13. Contact Us

If you have any questions about these Terms & Conditions, please contact us via the Contact page on our website.

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BrumGyalieGyalDem
GyalDem, Not Just Seen — We Make The Scene.

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